Refund Policy

No Refund Policy

All sales of Sentic Anticheat subscriptions are final. Due to the digital nature of our product and the immediate delivery of license keys, we operate a strict no-refund policy.

Exceptions

Refunds are only possible in the following exceptional circumstances:

• Proven fraudulent transactions, where there is documented evidence of unauthorized payment
• System errors resulting in failure to deliver the purchased product

No Refunds For

To be clear, refunds will NOT be granted for:

• Change of mind after purchase
• Dissatisfaction with the product
• Server bans or issues unrelated to our software
• Failure to read product descriptions before purchase
• Purchasing the wrong subscription plan
• Technical issues on your end
• Any reason other than the exceptions listed above

Exception Request Process

If you believe you qualify for one of the exceptions above:

1. Contact our support team via email with subject line 'Refund Exception Request'
2. Provide your order number and detailed evidence supporting your claim
3. Include any relevant documentation (bank statements for fraud, error screenshots)
4. Allow up to 10 business days for investigation and review

Chargebacks and Disputes

Initiating a chargeback or payment dispute without documented evidence of fraud or system error will result in immediate license revocation and a permanent ban from all Sentic services. We reserve the right to pursue legal action for fraudulent chargebacks.

Contact Us

For questions about this policy, please contact us at: